7.1 Memory and Judgement
University of Minnesota
The major subject of this chapter is memory, defined as the ability to store and retrieve information over time. Memory is one topic within the area of cognition, defined as the processes of acquiring and using knowledge. In this chapter we will also address issues of using information as in judgement, decision making, and problem solving.
Memory and cognition represent the two major interests of cognitive psychologists. The cognitive approach became the most important school of psychology during the 1960s, and the field of psychology has remained in large part cognitive since that time. The cognitive school was influenced in large part by the development of the electronic computer, and although the differences between computers and the human mind are vast, cognitive psychologists have used the computer as a model for understanding the workings of the mind.
We will begin the chapter with the study of memory. Our memories allow us to do relatively simple things, such as remembering where we parked our car or the name of the current president of the United States, but also allow us to form complex memories, such as how to ride a bicycle or to write a computer program. Moreover, our memories define us as individuals—they are our experiences, our relationships, our successes, and our failures. Without our memories, we would not have a life.
At least for some things, our memory is very good (Bahrick, 2000). Once we learn a face, we can recognize that face many years later. We know the lyrics of many songs by heart, and we can give definitions for tens of thousands of words. Mitchell (2006) contacted participants 17 years after they had been briefly exposed to some line drawings in a lab and found that they still could identify the images significantly better than participants who had never seen them.
Differences between Brains and Computers
- In computers, information can be accessed only if one knows the exact location of the memory. In the brain, information can be accessed through spreading activation from closely related concepts.
- The brain operates primarily in parallel, meaning that it is multitasking on many different actions at the same time. Although this is changing as new computers are developed, most computers are primarily serial—they finish one task before they start another.
- In computers, short-term (random-access) memory is a subset of long-term (read-only) memory. In the brain, the processes of short-term memory and long-term memory are distinct.
- In the brain, there is no difference between hardware (the mechanical aspects of the computer) and software (the programs that run on the hardware).
- In the brain, synapses, which operate using an electrochemical process, are much slower but also vastly more complex and useful than the transistors used by computers.
- Computers differentiate memory (e.g., the hard drive) from processing (the central processing unit), but in brains there is no such distinction. In the brain (but not in computers) existing memory is used to interpret and store incoming information, and retrieving information from memory changes the memory itself.
- The brain is self-organizing and self-repairing, but computers are not. If a person suffers a stroke, neural plasticity will help him or her recover. If we drop our laptop and it breaks, it cannot fix itself.
- The brain is significantly bigger than any current computer. The brain is estimated to have 25,000,000,000,000,000 (25 million billion) interactions among axons, dendrites, neurons, and neurotransmitters, and that doesn’t include the approximately 1 trillion glial cells that may also be important for information processing and memory.
Although cognitive psychology began in earnest at about the same time that the electronic computer was first being developed, and although cognitive psychologists have frequently used the computer as a model for understanding how the brain operates, research in cognitive neuroscience has revealed many important differences between brains and computers (Chatham, 2007).
In this chapter we will see how psychologists use behavioral responses (such as memory tests and reaction times) to draw inferences about what and how people remember. And we will see that although we have very good memory for some things, our memories are far from perfect (Schacter, 1996). The errors that we make are due to the fact that our memories are not simply recording devices that input, store, and retrieve the world around us. Rather, we actively process and interpret information as we remember and recollect it, and these cognitive processes influence what we remember and how we remember it. Because memories are constructed, not recorded, when we remember events we don’t reproduce exact replicas of those events (Bartlett, 1932).
In the last section of the chapter we will focus primarily on cognition, with a particular consideration for cases in which cognitive processes lead us to distort our judgments or misremember information. We will see that our prior knowledge can influence our memory. People who read the words “dream, sheets, rest, snore, blanket, tired, and bed” and then are asked to remember the words often think that they saw the word sleep even though that word was not in the list (Roediger & McDermott, 1995). And we will see that in other cases we are influenced by the ease with which we can retrieve information from memory or by the information that we are exposed to after we first learn something.
Although much research in the area of memory and cognition is basic in orientation, the work also has profound influence on our everyday experiences. Our cognitive processes influence the accuracy and inaccuracy of our memories and our judgments, and they lead us to be vulnerable to the types of errors that eyewitnesses may make. Understanding these potential errors is the first step in learning to avoid them.
References
Bahrick, H. P. (2000). Long-term maintenance of knowledge. In E. Tulving & F. I. M. Craik (Eds.), The Oxford handbook of memory (pp. 347–362). New York, NY: Oxford University Press.