Chapter 8 – Purchasing and Receiving
Pauline Milwood
Pop-up gamble: in the absence of historic sales, how does one effectively forecast food and beverage purchases for the pop-up restaurant?
—Pauline Milwood
Learning Objectives
At the end of this chapter, students will be able to:
- Forecast food and beverage sales
- Collaborate with industry experts to identify and select food and beverage vendors
- Create product specifications and purchase orders for approval
- Purchase food and beverage items for cost control and management
- Receive food and beverage items for safety control and management
Chapter Warm-Up
Prechapter Reading Materials
- “Managing Inventory Control and Procurement” (Egan n.d.)
- Food and Beverage Cost Control (Dopson and Hayes 2019, 70–86)
Prechapter Exercise
- In chapter 1, the concept of “locality” was discussed as a key characteristic of pop-up restaurants. How can popupreneurs introduce and support locality through food and beverage purchase management?
Chapter Outline
- Forecasting Food and Beverage Sales
- Product Specification for Food and Beverages
- Vendor Selection
- Penn State University Policy BS14
- Purchasing Ethics
- Scheduling and Receiving Food and Beverages
Forecasting food and beverage sales
The purchasing-management function begins with forecasting food and beverage sales. The proper amount of menu items produced minimizes the chances of running out of an item before a meal period is over, and it minimizes the chances of having excessive amounts unsold when the meal period is completed. A key component of this process involves setting portion size standards (see chapter 7) for production teams. Sales histories and menu popularity indexes may be used to predict quantities for food production. Sales histories provide quantities of food and beverage items previously ordered from a menu by guests. A popularity index is defined as the percentage of total guests choosing a given menu item from a list of alternatives. The predicted number to be sold is the quantity of a specific menu item likely to be sold given an estimate of the total number of guests expected.
The following factors influence the number of guests to be served and the amount of product to be purchased:
- Competition
- Weather
- Special events in the area
- Holidays
- Facility occupancy
- Advertising and promotions
- Competitor advertising
- Quality of service
- Changes in operating hours
- Operational consistency
A similar process is used to determine the order quantities of alcoholic and nonalcoholic beverages. This process is referred to as purchasing, the process of determining what is to be ordered, the quantities of the items, and the best price to pay for the items.
Product specification for food and beverages
A product specification (spec) is a detailed description of an ingredient or menu item. A spec communicates, in a very precise way, with a vendor so that an operation receives the exact item requested every time. Each menu item or ingredient should have its own spec. Table 8.1 shows a sample Product Specification Sheet.
A professionally developed spec includes the following:
- Product name or specification number
- Pricing unit
- Standard or grade
- Weight range/size—count
- Processing and/or packaging
- Container size
- Intended use
- Other information such as product yield
Vendor selection
Pop-up restaurants may not have the benefit of long-standing relationships with vendors owing to the new and temporary nature of their pop-up business model. This presents several challenges in selecting the best vendor for the pop-up event. These include limitations related to an inability to negotiate favorable rates, uncertainty surrounding consistent quality standards of food ingredients, and risks associated with the reliability of vendor services. Several steps do exist for how popupreneurs might overcome these challenges. These include the following:
Leveraging local networks. Pop-ups possess the advantage of being proximate (“close to”) to the local community. Taking advantage of relationships among local chefs, restaurateurs, and food vendors can provide contacts to facilitate short-term vendor relationships.
Engaging in sponsorship opportunities. Sponsorship opportunities provide an avenue for vendor selection for pop-ups. Featuring locally themed inputs as part of the event design can lead to the incorporation of locally known vendor products and services.
Building locality into menu design. This is especially relevant with themed pop-up restaurants that seek to feature art, wineries, and ingredients endemic to the local region.
Early product specification decisions. The earlier decisions are made regarding pop-up design elements, the greater the lead time between development and implementation. This lead time can allow for more favorable negotiations with suppliers.
Penn State University Policy BS14
Penn State University has specific restrictions on purchases of goods and services with a university purchasing card (“p-card”) issued to select employees. These restrictions include specific inclusions and exclusions of goods and services that may be purchased using the p-card and are stated in the policy document as “conditional” or “prohibited” uses. For a list of the conditional and prohibited uses of the p-card, please see Policy BS14 Penn State Purchasing Card—Specific Restrictions of Goods and Services.
Purchasing Ethics
Ethics have been defined as the moral choices of appropriate conduct made by an individual in their relationships with others. Ethical questions to guide purchasing decisions include the following:
- Is it legal?
- Does it hurt anyone?
- Am I being honest?
- Would I care if it happened to me?
- Would I publicize my action?
Scheduling and receiving food and beverages
In proper ordering and receiving, one individual places the order, while another individual is responsible for verifying the delivery and acceptance of the product. Auditors are individuals responsible for reviewing and evaluating proper operational procedures. They can determine the potential for fraud or theft.
Helpful Templates
Check out this helpful template for organizing your purchasing and receiving plan:
- Pre-Production Support Guide for Food and Non-food Orders
Requirements for effective receiving management include proper:
- Location—appropriately designating spaces for safe storage, access, and retrieval of food and nonfood items (e.g., safe inventory storage for chilled products)
- Tools and equipment—ensuring product specifications match available human and machine capabilities (e.g., fabricated, single-portioned meat cuts)
- Delivery schedules—synchronizing delivery times to optimize quality and quantity checks (e.g., aligning afternoon deliveries and kitchen-prep team schedules)
- Staff training—ensuring FOH and BOH receival staff knowledgeable of product specifications (e.g., posting vendor spec sheets for designated receival staff)
KEY TERMS
- Auditors
- MOVE (Menu_Orders_Vendors_Extras) Form
- Penn State University Policy BS14
- Pre-production Support Guide
- Purchase specification
- Purchase order
- Purchase requisition
- Purchasing ethics
REVIEW Questions
- What are some of the factors that affect forecasting food and beverage purchases? Identify and briefly explain at least three (3) factors.
- What role does a product-specification sheet play in purchasing food and beverage items for a pop-up restaurant?
- Your team member shares that they can get significant quantity discounts from the local produce vendor if the team agrees to purchase produce needed for the pop-up from the vendor. In exchange, the vendor requests four complementary dinners for him and his family. What might be some of the ethical considerations the team should make before deciding on a produce vendor?
Review Activities
- Review Policy BS14 using the link provided. Is the purchase of goods via Amazon.com a conditional or prohibited use of a p-card?
- Review Policy BS14 using the link provided. Is the purchase of wearable technology a conditional of prohibited use of a p-card?
- Review Policy BS14 using the link provided. Under “Meals—Catered” in the conditional-use table, what may the p-card be used for? What may the p-card not be used for?
Pop-up Project Task(s)
- Complete the MOVE (Menu_Orders_Vendors_Extras) Form using the template provided.
- Complete the Pre-production Support Guide (food, nonfood) using the template provided. Note: items listed are based on a sample menu and may be modified or deleted.
Resources
Chapter References
Dopson, Lea R., and David K. Hayes. 2019. Food and Beverage Cost Control. Hoboken, NJ: Wiley.
Egan, Beth. n.d. “Managing Inventory Control and Procurement.” In Introduction to Food Production and Service. State College, PA: Affordable Course Transformation: Pennsylvania State University. https://psu.pb.unizin.org/hmd329/chapter/ch10/.
The percentage of total guests choosing a given menu item from a list of menu alternatives.
those individuals responsible for reviewing and evaluating proper operational procedures.